TapIn
TapIn
A modern self-service check-in and exit survey platform for behavioral healthcare.
Reduce front-desk congestion, improve compliance, and capture real-time feedback after every session.
TapIn empowers clients to instantly check in for scheduled appointments upon arrival and complete a brief exit survey as they leave. By digitizing both entry and exit workflows, TapIn reduces front-desk congestion, ensures accurate attendance tracking, and delivers immediate, actionable insights after every session.
Clients quickly identify themselves at the kiosk to begin the check-in process.
TapIn securely finds the client's scheduled appointment in real time.
The client confirms their arrival, instantly notifying staff.
TapIn checks an unlimited number of consents and Releases of Information during check-in. If any are expired, the client is redirected to the front desk—ensuring compliance and preventing incomplete or invalid check-ins.
TapIn automatically scans for BOLO (Be On the Lookout) alerts. If detected, designated staff are immediately notified via phone call or SMS with critical details such as client identity, kiosk location, and assigned staff member.
After each session, clients complete a brief exit survey. Responses are instantly available to staff and leadership, providing real-time feedback and insights to improve care delivery.
Manage kiosks, monitor activity, and review attendance and survey data from a centralized dashboard.
Easily register and configure kiosks by location, program, or workflow needs.
Reduce wait times, improve compliance, and gain actionable insights with TapIn.